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TOP 10 GUARANTEES

Why Buy From EduPLAYtion? We have carefully designed our service and complete range of products to provide you with the smoothest possible experience. Here are just some of the benefits and guarantees that we offer you.

SERVICE GUARANTEES

1) EXPERIENCED VENDORS

We are highly experienced in the art of quality service and client-care, and have been serving the public with high-standards of excellence (both online and offline) since 2001. Although our customer approval usually averages around 99%, over the past 18 years it has never fallen below 97.9%, and our quality service rating is currently 4.7 out of 5 stars. Client-care and excellent quality products are our primary concern.

2) DEDICATED SUPPORT

Our Dedicated Support Team are here to assist you in any way possible, 7 days a week. While attending to your requests to the best of our ability, we focus primarily on After-sales support, to ensure our customers of a smooth transaction and over-all high-quality experience.

PRODUCT GUARANTEES

3) BEST CHOICE AWARDS

EduPLAYtion has extremely high-standards in regards to products that they offer on their website. The only products and services featured on our website are those which have been approved by EduPLAYtions Quality Assurance Team. Every item listed for sale has passed a meticulous examination and rigorous elimination process. Although EduPLAYtion has inspected literally thousands of products and services, less than 90 have qualified for presentation to you, the public.

4) MONEY BACK GUARANTEE

EduPLAYtion stands behind every product they sell. Whether you buy a $300 Baby Monitor or a cute $2 pair of toddler socks, it’s covered by EduPLAYtions Money Back Guarantee. We guarantee that the item you purchase will be received brand new, undamaged, and as described and displayed. If ever you receive an item from us that does not match the description, is different than in the photographs or is damaged in any way then we have you covered. Simply contact us so we can make things right without delay! In the event that you do not receive the high-quality product(s) and/or services you pay for then simply contact us to briefly explain the issue and -after assessing your situation- we will immediately process your refund or replacement, subject to your situation. In the rare case that you do not receive your item due to an event within our control, then a refund is promptly processed or a replacement item is dispatched immediately, together with a free gift.

5) EXTENDED WARRANTY

We know that kids are playful and energetic, which can often lead to rapid wear-and-tear on just about everything in their grip. In further efforts to provide the smoothest experience for our customers and clients, we now offer the optional extra of Extended Warranties on all of our products. Applicable to a wide-range of cases, if ever your item becomes damaged outside of our 60-day money back guarantee period, you can have the added comfort of an Extended Warranty.

6) QUALITY ASSURANCE

The issue of quality is treated with the utmost importance here at EduPLAYtion. We realize that our reputation is directly connected to the quality of the products and services we offer to the public, therefore all diligence and responsibility is taken when carefully approving items to list on our website. From every quality item we stock, literally hundreds more were rejected. We strictly only deal with products that are high-quality, durable and have a customer approval rating between the range of 97 – 100%.

PAYMENT GUARANTEES

7) 100% SECURED PAYMENT

EduPLAYtion strictly only accepts payments through the worlds most reputable and safest payment methods. All payment processors/gateways featured by EduPLAYtion are protected by the safest SSL secured methods. EduPLAYtion does not see or receive your payment data. We stick to what we do best, which is offering high-quality products and services to the public. As for payment details and processing etc, we leave that to the world’s leading Authority Payment Processors like Stripe, Skrill and PayPal etc.

8) WE ARE PAYPAL VERIFIED

PayPal have never been tougher on vendors in regards to their thorough approval (and disapproval) process. The ability to feature the PayPal Verified badge is now a sure sign of payment security and merchant reliability. EduPLAYtion can proudly boast that they are a PayPal Verified Online Merchant. Whether you pay us through PayPal or any of our other Authority Payment Processors (such as Stripe or Skrill etc), you can have the confidence that your purchase is 100% protected and that your payment details are secured.

SHIPPING GUARANTEES

9) GLOBAL SHIPPING

No matter where in the world you want your products delivered, we can certainly fulfill your order. We have partnered with some of the world’s leading Postal Authorities, affording us the ability to successfully deliver any item to any location on earth. Whether you’re living deep in the bush of an outback rural area, or lost in the slums of a 3rd-world country, we will safely deliver your products into your hands. In the event that anything goes wrong outside of our control, you have the peace of mind of optional Postal Insurance.

10) INSURED SHIPPING

While we ensure that every step of our in-house delivery process is in the best hands, we -and every other vendor around the world that offers postage- have to hand the item over to the postal service of your choice. At that time, it has left the merchant who you purchased from (in this case, EduPLAYtion) and is then entrusted into the care of the Postal Service. Whenever anyone sends anything anywhere, that item completely becomes the responsibility of the Postal Service. For your peace of mind, we offer optional Shipping Insurance for an additional fee.