GET FREE PRODUCTS
Is it true that I can earn store credit by giving out free gift vouchers??
Yes, we‘ve designed an amazing Referral program that allows you to give out Free $20 Gift Vouchers to as many friends as you have! For each friend that uses the voucher, we actually pay you $10 in store credit! In other words, if you have 100 friends then we give you $2,000 worth of free gift vouchers, then we give you $1,000 in store credit for the privilege. It’s that simple! Find out more about our Referral Program here.
PARTNER WITH EduPLAYtion
How can we partner with you?
Can we sponsor your site?
Yes this is possible, we are open to offers. Find out more about how to Advertise on our site
What Guarantees do you provide?
We offer many guarantees to ensure that you will have a smooth experience when dealing with us. You can view our list of Guarantees & Warranties here
How quickly will my order be processed and sent out?
We stock items from multiple warehouses across multiple countries, so this time does vary. Generally all orders are processed and shipped out within 1 – 5 business days.
How long will my item take to arrive?
As we stock items from all over the world, the shipping time is subject to where your item is warehoused. Click the ‘Shipping’ tab on the product page to find out the approximate waiting time.
Will my items be sent with a tracking number?
Yes, all our items are sent with a tracking number.
Do you send your items via insured?
Yes we can if you like, however it’s generally not necessary. If you’re concerned then you do have the option to add postal insurance to your order :)
Will you send all my items in one box?
As we get our stock from many different factories, some are ready for shipping quicker than others. In order to get each item to you as quickly as possible, sometimes they are sent in multiple packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.
Where can I find more info about Shipping?
Much more info is provided about our Shipping Policy here
What is your Returns Policy like?
Our Return Policy is designed to be as fair and reasonable as possible to both parties. In every event, whatever the circumstances may be, we strive to care for your best interests by imagining how we would like to be treated if we were in the situation of the buyer who requested a return. If your request is fair and balanced, then we will always be happy to approve your refund request. In the unfortunate event however that someone demands a refund without giving a fair reason -or without qualifying for a refund in all fairness- then the refund request will be rejected. While we always do our best to take the customers situation into consideration, we ask that you please also do the same for us. You can read more about our Returns Policy here
REFUNDS & REPLACEMENTS
Do you have a Refund/Replacement Policy?
Yes we do. We are not only sellers, but we are also buyers, so we certainly understand the need to get what you paid for! We strive to care for your best interests and are always happy to provide refund/replacements when necessary. If you encounter any negative experience while buying from us then please let us know. You can read more about our Refund/Replacement Policy here
Do you offer discounts for Bulk Orders?
Yes we do. No matter what your requirements, we will always give our best discounts subject to volume, and we will always try our hardest to meet your target price. You can read more about our Bulk Discounts here.